One of my staff crashed the golf cart into the pool fence today and didn't fess up right away. When Tim asked them all who/what happened, no one spoke up and so he had all of them go fix the fence. Later, the one who had crashed it this morning came forward and told him.
Not sure where to go with this, but it happened today.
I am trying to learn about this topic myself. What are the things that encourage people to be honest in situations like this? It seems like one way is some version of peer pressure. Someone that I am working with on this suggests that honesty and altruism towards co-workers is tightly tied to treating clients & customers well. Not sure yet how that all works.
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