Showing posts with label creativity. Show all posts
Showing posts with label creativity. Show all posts

Monday, March 13, 2017

Learning from the Masons

There is a lot to be learned both for and from the masons here in the Dominican Republic. Building something in the United States involves a trip to a well-stocked hardware store. Having wood is a matter of choosing which type of tree you’d like to use, balancing cost with durability. My New England born instructor of all things construction quickly taught me to pick up the smaller hardware before the larger wood so you don’t have to schlep wood all around the store. And of course, always stop by the contractors’ entrance for your free cup of coffee!

While building a house is fundamentally the same here as it is in the US, you need the same roof, walls, supports, windows, doors, and a foundation. But there are so many little differences. There are different size nails, but we don’t use screws, as there are no power tools. The one drill that the masons have uses a nail as a drill bit, and it’s only used for very small pieces of wood you don’t want to split when you nail into them.  When choosing screws or nails in the US, you take the total width of your wood (say, 3”) and then buy something that is a little shorter (say 2.5” or 2.75”) so that the screws don’t pop out on the other side. While the nails here come in several sizes, none of those sizes have anything to do with the width of the wood you are using, simply how secure you need the wood to be. If the nails you are using poke through, either you don’t bother making it safer, or if you’re really feeling ambitious, you bend them downwards and upwards, roughly alternating.

There is strong ingenuity for recycling resources, and a strange stupidity in organizing supplies and tasks. We unbend hundreds of nails, making sure to get the most use out of all of them. And to save money, instead of filling the concrete walls with rebar to reinforce, the Dominicans use barbed wire stapled into the posts. The plywood that we use as a mold for pouring concrete was partially used when we started, and we use it over and over. Through our construction of concrete molds, we made sure to nail almost every nail in mostly, but then bend the last 1/8 of an inch over so that once the concrete had set, we could remove the nails (unbend them for reuse), and then pull the plywood out without ripping the nails through it.

The organizational skills that are lacking are quite frustrating from the American perspective. It is on the volunteers, many of whom have never done this work before, to anticipate where the masons are going to not think ahead, and try to get things done before them. Putting up a wall requires a bunch of steps, some of which take longer than others. Tacking in the barbed wire takes time, as does making the plywood moldings and reinforcing them. Carting sand, gravel, and concrete into a big pile and filling the walls with concrete doesn’t take as long, and neither does prying off moldings from completed sections. Yet somehow for every wall we have made through two different weeks of work, the masons instruct all the volunteers to focus on removing plywood and piling resources. Those of us who see the error in this thinking end up starting work crews to do the tasks that take more time under our own initiative, and often against resistance from the masons. It is a strange dance of having them needing to be right and in charge, but it being obvious to an American’s eyes that the process is inefficient.

There are other glaring examples of both ingenuity and lack of it. The Dominican soil around here is filled with rocks both small and large. Anywhere that the wall needs a few inches of concrete where there is no way to pour it in easily, we will fill the space as much as possible with rocks before adding tackier concrete that we’ve mixed without gravel. This way you can use less concrete to fill the space and still get a smooth(ish) finish. On the other hand, the masons insist on mixing all the concrete on literally the hardest to reach area from the piles of supplies. The piles of sand and gravel are right by the front of the house, where the dump truck could put them from the road. For some reason the masons insist on mixing concrete behind the house so that every wheelbarrow, bucket, and shovel of sand and gravel has to be carried the longest possible distance to a pile before being brought back most of the distance as mixed concrete to be put into the walls.

Not a day goes by where I am not made happy by the companionship and irresistible humor of my Dominican hosts, and also frustrated by the dearth of initiative and problem solving techniques. The whole thing epitomizes the American phrase of taking two steps forward and one backwards. Of course here, after you’ve done that, it’s time for a break to dance to some Bachata.

Tuesday, January 24, 2017

The Weight of Cultural Norms

Traditions and rituals are really cool. As any athlete (or serious fan) will tell you, it is of the utmost importance that pregame rituals are followed exactly. As any serious camper will tell you, it is of the utmost importance that we sing a song before each assembly, that we cross our left hands over our rights during Friendship Circle, and that each cabin have an introductory gimmick for each campfire.

Rituals are part of what connects us with our pasts, and help us convince ourselves that how we lead our lives is valuable and will mean something to those who come after us. It doesn't actually matter if a pro ties their shoes the 'right' way before the game any more than it matters if a NHL player's beard has been grown out all playoffs long. If we sang songs at the end of assemblies at camp, it would be fine. We changed the location of the Assembly Area, which necessitated changing all of the meeting trees, and none of the activities suffered, nor did the Wee Little Tree suddenly wilt and die.

Rituals and traditions should have a purpose, or should be used for a purpose. And you should make sure to look over your big and little traditions in your workplace and see if they have value, or where they can be tweaked to add value. If we let traditions without value stay, we risk becoming culturally moss-covered as we join Kodak in the museum.

One of the things that gives traditions at camp so much weight is that the property and culture feel stuck in time. It is impossible to be at camp and not feel as though the barefoot fun is exactly the same today as it was in 1928 when camp was founded. Because of this, traditions and rituals cut both ways. We can tell people that "This is how we do things/treat people" and have them believe it is important because that's how it's always been. But we are also limited in what we can try out and do if it doesn't fit existing cultural expectations.

I was reminded of this cultural limitation today when I saw a post on Facebook from an alumni from the 50s and 60s showing a Brown versus Green canoe challenge sheet. In my 20 years at camp, we have strongly opposed the idea of having a "Color War" under the premise that fixed-pie competition has little place at camp. While we've added a few things like a new version of Crew Olympics with individual champions, and the new running game Into The Deep with a single champion of camp, we still chaff against any hint of labeling anyone a winner at the cost of labeling someone else a loser.

In the end, cultural norms are delicate and finely crafted, which few people realize. It may seem like the Mean Girls' cafeteria has always been stratified that way, but remember how much work Regina had to do to keep control. All it took to unravel her was a few calteen bars and a rule about sweatpants. Take a long look at the big picture values you want for your culture, and then think of ways that you already do things that can embody those values, and ways you can tweak your norms to further those values. Ask others for their input in this process, toss up ideas, give away credit. Take culture seriously and it will reward you and your business.

Tuesday, January 17, 2017

Helping Chidren Learn Self-Awareness and Self-Reliance

Kids don't get very many chances to find out about themselves or choose for themselves at school. They wake up and get put on a bus at the ass-crack of dawn, often spending more than an hour commuting to school. When they arrive, they sit in assigned seats in carefully arraigned rows to prevent them from interacting overmuch with their friends. They are shuttled silently and in a line from a class on one subject to another, with a mental costume change expected promptly, and no idle chitchat in transit.

If they're lucky, they get to choose their own seats at lunch. For some kids today, even their recess has become a dirge of walking on a track like a donkey in a smithy. At the end of the day, they ride in assigned seats on the bus home. Rich kids then get paraded about to all sorts of classes, lessons, or clubs, finally arriving home to waffle down some dinner and do an hour or two of homework that may or may not be useful in academic, social, or developmental ways.

No matter what we teach in schools, and whether or not it directly relates to the life our children go on to live and the adults they become, this system is bad, wrong, and broken.

I had the opportunity to go to an alternative style elementary school in Philadelphia called Project Learn (PL). While PL had many flaws, and I would not suggest it as a viable model for large-scale use, there were several aspects of it that gave me an opportunity that every child deserves. We should do our best as a society to create the kind of environment that PL did so that every child can have these opportunities:

At PL, while everyone "knew" what grade people were in, classes were referred to based on the teacher's name rather than the grade level. Instead of an impersonal fact like date of birth determining  grade, a combination of age, maturity, and acumen were used. Because most of the homerooms had children from more than one year, and quite a few students stayed in the same homeroom for two years before moving on, it was impossible for the bullies to tell if a student was matched with a homeroom teacher because of symbiotic temperament or academic proficiency.

Likewise with academic classes. Math classes happened at the same time school-wide, and students were placed in a class based on their abilities. This was an incredible choice that allowed PL to teach all classes at much higher levels than in a typical school. They did this with language arts as well.

As a school teacher (and this was at the current 6th ranked school in the country mind you) I found that in each 22-child sections of science I would have huge disparities in ability. A teacher is forced to either let the smart kids get bored, or let the dumb kids not learn. What ends up happening is a lame reduction to the mean where teachers hope most kids get it, stress about the ones who don't, and try to give extra challenges to the smart ones without turning them into pariahs.

A final choice that PL made, and one that I believe would make the most difference if adopted by more elementary, middle, and high schools, was an elective course structure. Starting in 3rd grade, students got to choose several elective classes based on their interest (and the teacher's offerings). The whole school did electives at the same time, and many (but not all) of the elective classes involved students of different ages. There is so much going on here that is beneficial, but here are a few highlights:

Children getting to choose a class increases their buy-in and agency, giving them invaluable practice making decisions and sticking to them for a semester. Working in a class with students of other ages lets younger ones model their behavior based on peers who have matured, and lets older students pretend to be adults and practice leadership.

Teachers love electives. Electives give teachers a chance to share their passions with students, explore new ideas and topics, and design new curriculum. This keeps their lessons in their other areas fresher, and constantly broadens their knowledge base; allowing teachers to model the process of learning for their students. Job satisfaction is also increased because teachers often get stuck in a rut. Many elementary schools are feudal. Career teachers slowly accumulate gravitas and authority as they build political factions around them and compete in a zero-sum game with other tenured teachers. Electives uproot this by encouraging change, adaptation, and giving teachers a constantly random set of students to teach.

Electives also give more legitimacy and accountability to pursuits that would often be placed in "clubs" at the middle school and high school level. I personally participated in and loved the school newspaper elective.

A school administrator could also develop an electives slate that catered to a regional or local need. I can imagine an incredibly effective course offering in a blue-collar town that helped prepare middle and high school students for vocational jobs by giving them a chance to learn what options they were most passionate about. Likewise, in a school district with high teen pregnancy there could be electives focused on things like childcare or parenting.

In order to become more self-aware and self-reliant (both values that I ascribe to and believe to be an integral part of the American Dream), we need to do a better job helping our children learn and practice those skills. If a student never gets to make a choice, and is often held back/left behind in regimented classes, they won't learn to dream.

Friday, January 13, 2017

Run to the Middle. Every. Time.

Winning in wrestling is about discipline. I learned that lesson over and over again through my time as a high school wrestler and as a coach. For my junior and senior years, our coaching staff was graced by the panther-like presence of a man we called Coach Shoops. We usually had three coaches, our head coach was the middle weight, and then the assistant coaches would be split one for the little guys and one for the big boys. Shoops was big and quick. He weighed around 200lbs and was constantly carrying around a med school textbook as he studied for whatever exam was next.

Shoops had a variety of little techniques he added to my repertoire. Because he was technically sound where I was quirky, and much quicker than I, I don't remember picking up too many larger moves from him. What I did learn was a style of thinking and gamesmanship that helped me win matches.

Like I said, winning in wrestling is about discipline. The head coach, Quilty, made sure we worked hard enough to have physical discipline, and were sufficiently drilled in techniques to have technical discipline. Shoops made sure we were ready to get inside our opponents' heads and grind them into the mat. He made sure we had competitive discipline.

Some of his ideas were a little quixotic, but worked with practice. It took me a while, but eventually I managed to get good at pointing towards an opponent's shoe to make them think it had come untied, so I could strike while their attention was away from defense. One of my favorites of his was The Handshake Maneuver. If you act scared while warming up and then give a dead fish handshake, your opponent will underestimate your confidence and technique. If you are reading a book at the side of the mat and give him the double-handed nerdshake, chances are he will underestimate your strength. If you make exceptional eye contact while shaking hands, he might still be looking when the ref blows the whistle and you can strike first. The Handshake Maneuver was straight up fun for me.

The most effective and hardest of his recommendations was that whenever the whistle blew, no matter the score, run back to the middle of the mat. Some matches this wouldn't have much affect because it would only be at the end of the first and second periods. Other matches you'd be going out of bounds every ten seconds and having to restart over and over.

In those cases, you could win a match simply by running back to the middle. The first time you do it, your opponent might just think it's weird as he staggers/crawls back the 10ft to line up. The second, he might be a little irked by your unnecessary expenditure of energy. By the fifth or sixth, all he's thinking about is what it's going to take to make you break. If your whole team is doing this, you can track the morale of the other team as it sinks further and further. I know from personal experience that it's not easy to run back to the middle. It's even harder if you're losing. But if you can be disciplined enough to do it, you will win the mental battle and eventually, the physical one as well.

I mention all of this because I think if you cultivate discipline in any area, it will give you almost superhuman abilities. This doesn't take skill or money. All it takes is dedication and a desire to perform (and perhaps peers and mentors to help you get back up again when you mess up). If you want your employees to aspire to excellence, you have to teach them the basics and the techniques like Quilty did. You also have to give them the hard-knuckled fight and gamesmanship that Shoops taught.

Tuesday, December 13, 2016

Using Biases to Win

Whether you're preparing for a meeting, changing your organization, or attempting to corral unruly employees/campers, you will be much more successful if you make use of people's cognitive biases. People like to feel street smart. They like to feel important. They like to believe that they have understood what is going on and have made an informed, intelligent choice based on that comprehension.

If you set things up cleverly, you can take advantage of this and are more likely to get people to choose whatever results you want. In addition to getting the result you desire, you are also giving people a feeling of agency, which enhances their buy-in and perseverance.

For a few marketing examples of decoys, check out this blog post. For a comprehensive and easy to read list of cognitive biases, read this.

I have often found that you can blend together a bunch of biases to get things going your way. Before you jump to some kind of "wow that's manipulative" conclusion - check yourself - this is how we do things all the time, I'm just talking about being more deliberate and increasing your effectiveness. If you genuinely care about people and want the best for you/them/the institution, then you're not being manipulative, you're being effective. Here are a few examples I've found useful over the years:
  • I take really good notes for each staff member's exit interview each fall/winter. This helps people feel like they are important and that they have a say in how things go.
  • Once I have a library of notes, I make sure to quote people to each other as often as possible. This means frequently re-reading the notes and is a time commitment, but people can imagine you quoting things they've said to others, which ensures people feel like they have agency and importance. It also makes people want to be mentioned in the future by you so they will focus more and try harder to impress you or be memorable.
  • If I had an idea of a change I wanted to happen, I would ask a bunch of people what they thought about it. After the first person, I would be able to use the quote method mentioned above too! When I instituted the change later on, no one would question it, as most of them had already had a chance to express their opinion - and their opinion was tempered and massaged by the fact that I chose to quote peers whom they respected who agreed with the change or peers whom they didn't respect who disagreed with the change.
  • People prefer to be happy - if you emphasize positive aspects of something in a way that expresses how long it will make them happy, they will be more likely to believe you. Since we start and emphasize that "Camp is for the Camper", I will also often mention how what you do with kids this week will stay with them for the rest of their lives. If your extra little bit of effort today results in lifelong positive changes for a kid, you are likely to put in that extra little bit of effort.
  • People will take risks to avoid negative outcomes. If a counselor is worried about their cabin  not getting along or meshing, they are much more susceptible to suggestions that involve creative solutions. This doesn't work for positive outcomes, if a counselor is optimistic about being able to get their cabin back on track, suggest things that involve less risk. This logic works exactly the same when dealing with a camper - if they are afraid of not making friends they are willing to take more risks to get friends, if they expect to make friends, they will be more likely to respond to suggestions that don't involve as much social risk.
  • Say it in a new and inventive way and people will remember it. Say it with a pun or a rhyme or an unusual physical flourish and it will be embedded in people's memories.
I think I'll have to do a series of posts moving forward digging deeper into how we use cognitive biases in a variety of ways and settings. Most social interactions are filled with overlapping biases, and people who are aware of and make use of the biases in themselves and others are powerful and effective.

Wednesday, December 7, 2016

Teamwork Combo-Platter

Hire the right combination of people and set up your professional environment correctly and your team has the best chance of producing incredible results.

Today I'd like to talk about creating smaller working groups for a particular project that use individual's personalities and preferences to your advantage.

My dad has done a lot of work with insurance companies analyzing the risk culture they exhibit, and which management strategies are best suited to their individual challenges and existing team. He often talks about the four types of approaches to risk that are most common to managers in insurance companies. I've used a basic version of his logic in helping formulate a lot of the culture I have tried to perpetuate as a manager. In simple terms, the four types of risk approaches outlined in the paper above are articulated in the following diagram:


In case this type of drawing doesn't scream applications at you, here are a few for a camp setting:
  • Each summer we take the whole camp on several trips to the beach. This trip is fairly straightforward but carries several health and safety risks. Big worries include losing a kid, a car crash, or inclement weather. Medium risks include injuries (assuming it's like broken arm or less, otherwise, push that one into major worries category!), sunburn, or a venue being difficult. Small risks include scarce or incorrect food, or counselors not doing their job well enough. The leader needs to be someone who will proactively solve minor problems and won't freak out if things start to go wrong. I would put a type 2 person in charge if possible and send a type 1 and type 3 for counsel in emergencies.
  • We run several theme days at camp where we transform camp into a particular magical world. This summer one of them was Spooky Halloween themed. These days are planned out over several weeks and incorporate sets, costumes, vignettes, an overarching story line, and often several completely new major activities. The biggest challenges include practical assessments of progress-to-goal in terms of set, writing, and costume construction and lack of buy-in from campers or counselors. For a team of people running one of these days you want a type 3 in charge of the day, with assistance from a type 2 and type 4. You would want the type 2 person to help push the timetables and a type 4 person to help with a lot of the creative engineering of the day. Keep type 1 people busy on smaller, goal-oriented tasks that let them feel stability and believe things are going well, don't let them near the brainstorming meetings if possible.
Over time the people who you manage will change, and it is important for you to look over your team regularly and make sure that you have all four of these types of people represented. Depending on your workplace, it may also be important to stack the team with more of one or more types of people since you know more situations will arise that call for a particular type.

Tuesday, November 29, 2016

The Nurturing Father Model

A little while ago I read an article that really hit home with me. You should check it out.

Lots of men harbor a secret about sports - when we see these men perform inhuman feats with their bodies, we know they are using physical discipline to cover for their lack of personhood. This is why no one in sports is surprised or truly tries to fix the brokenness that manifests in domestic violence, rape culture, and misogyny. Deep down so many of us are insecure. We believe that if we fail or show weakness ever, then people will see our inner gollum. We have never learned how to truly care for each other.

I was listening to a country radio show a few weeks ago and the DJs were giving one guy grief because as he was taping his wife and he having a discussion about how sweaty he was at night, it came up that he liked to cuddle. He vehemently denied to the other DJs that he ever wanted to cuddle or instigated it, eventually bowing to audio evidence to say yes once in a while for a few minutes he might be willing to cuddle.

So fragile is our position, so undeveloped is our limbic node that we fear the ground falling out from underneath us with any misstep.

I am left with simply a question and and hope: What can I and we as a community do to help realign our culture to create a nurturing father model? I hope that I can help contribute a sense of unconditional acceptance to those around me as I continue on my journey back to wholeness and rest.

Monday, November 28, 2016

Wordsmithing for Evil or for Good?

William Shakespeare was the consummate wordsmith. I always loved reading his plays in school, and given my penchant for passionate exterpolation, I have never limited myself to preexisting language when expressing myself. A good word play, portmanteau, or entendre can bring a moment from banal to blingin' in a sentence.

But there is danger in creating language too. What we say and how we say it to each other isn't just good fun. I have struggled with finding the hidden misogyny in my language since college (did you notice toughies like sportsMANship? Sometimes hidden misogyny is a manwich, sometimes it's manspread, but misogyny is everywhere man).

Richard B. Spencer is a dangerous man, and a dangerous wordsmith. As the progenitor of the phrase "Alt-Right," and leading voice in the white nationalist and neo-nazi movement, he has committed his life to hate in a way that damages the fabric of our nation. This Chrome ad on has just been created to help you out in correcting the linguistic damage currently being done by Spencer's abhorrent wordsmithing.

If this kind of nomenclature interests you (and you like movies like Pulp Fiction or have read some Sci Fi), I highly suggest you pick up the book Lord of Light by Roger Zelazny. The main character has some incredible moments with regard to how we speak and what we call things - I will leave you with a quote from the book that I believe sums up the danger and the power of words:

No word matters. But man forgets reality and remembers words.

Insulate Your Workplace

There are many variables in the world around us. From the social and interpersonal to the physical and environmental, there are thousands of factors that we keep balanced throughout every day of work and life. If, for even a minute, we stopped to consider all of the variables we are juggling, we would become unstuck, so our brains do a good job of hiding all of the calculations and action-reactions going on all the time.

I think that one part of why I enjoyed working at camp so much is that the number of variables shrinks so much that we are able to control more of what goes on around us and choose consciously what we want to do.

For children (who are by necessity discovering the world around them and placing themselves one lego block at a time into  an unfamiliar and scary world of variables) there is often little control over most environmental and social aspects of their lives. They don't get to choose their classmates, classes, classrooms, meals, homework, or often much else at all in a normal day.

At camp we let them choose, for hours a day, what to do. Obviously we are limited in some things based on the number of campers and sandbox property. However, the self exploration embedded in our mission statement and daily living provides a great guidepost for how you can motivate your employees in a non-camp setting.

As a manager it is important to give your employees a chance to do meaningful work with people they like. Sometimes there are jobs and chores that have to happen regardless. But there is almost always something for which it makes sense to give latitude to employees for how they pursue the ultimate goal. I would recommend using this type of framework to figure out if something can be made into an insulated work space for self-exploration, realization, and ultimately motivated accomplishment:
  1. Agree on the starting point - meet or brief working group on where you are now.
  2. Give benchmarks that you require, whether timetables for completion, details about reporting progress, or important components that are required for completion.
  3. Agree on the substance of the final goal.
Make steps 1 and 3 as specific as possible. The more latitude you can give your employees in proceeding in between, the more empowered to explore how they work want to work. When they feel that they are responsible for a meaningful task and have the agency to make decisions within a framework that is provided, they will respect your authoritarian outline whilst working to keep pace with peers and impress their superiors with the product.

Friday, June 17, 2016

Tower Building

Tower Building Write Up


Did this activity today and it was incredibly well received. Had the counselors add their blocks one by one, and then break up into groups to help each other come up with six items to put on the second block. Then they added them while sharing their favorite, then broke into groups again to do the third block.

In the end, the debrief included everything I could have possibly wanted about how the tower metaphor applied to each person individually (and uniquely) and also that we as a staff build a tower together each day of camp. People really responded well to the metaphor wrapped in a literal tower!

My favorite response someone gave was Jake saying "Guys you realize that all of these 72 blocks say things that each of us is capable of doing on a day to day basis? This means we can all be amazing counselors, we just have to try" (Paraphrased...)


Friday, May 6, 2016

Using One's Own Strength (The Prince Chapter 13)

Often it seems like millennials are unable to use and build on their strengths. Machiavelli uses examples of rulers losing power after making use of auxiliary or mercenary troops. I think as a result of the information flattening and social subsumption of the smart phone era millennials are unaware or do not trust their own agency in taking action.

This has several results: Some millennials avoid risks, avoid thinking creatively (even while believing they are creative because their participation awards all said so), avoid taking on responsibilities they perceive as complex or prone to failure, and believe they are not appreciated enough just for showing up. These millennials tend to be in the bottom half of performers, and have worked hard to develop the skill of anonymity and camouflage necessary to avoid trolls and social destruction. They can be very loyal if given guidance to develop a niche, and often have insightful institutional and systemic wisdom because of their time observing from the periphery. They are also prone to form disaffected groups that meet under the proverbial bleachers to bitch and break the rules. Given too much space and not enough supervision, these millennials can be poisonous to an entire working team.

Other millennials conflate the flatness of information with the flatness of value of that information. This has several results, some positive, some negative. Millennial culture has a significant degree of anti-elitism, as few millennials get their news through traditional sit-down TV news hours. This loss of ritual and shared bedrock cultural facts has contributed to the return of the "No Nothing" attitude. These millennials have put in the time and effort to develop a labor intensive skill and are successful in their social media realm. They have disdain for tradition and tend to be wholly ignorant of the historical context in which they live. This conflating of flatness with value can also give rise to political and social action that is ostensibly for the better, as discussed with regard to the rise of Bernie Sanders.