Poor is Poor the World Across

For about a month now I have been living and working in the Dominican Republic. Derrumbadero is a poor, rural village of around 3000 in the mountains in the South-West of the DR only a few short clicks away from the border with Haiti. With no running water and electricity only most days, and seldom on the weekends, it is a community that is poor in material wealth and opportunity, yet it persists.

One of the first things that I said to my new bosses was to authoritatively state that “Poor is poor the world across.” While aphoristic and null in literal content, it contains several veiled beliefs about humans that I have spent a lot of time here trying to unpack.

As an agricultural community where the houses lack any real privacy or ability to be secured, the men mostly spend their days in a series of Sisyphun tasks tending the fields and livestock while the women hover near the cookfire and the constantly stewing rice and beans without ever leaving the house empty lest some of their few existing possessions get up and walk away. The dance between constant friendly socializing and fearful protectionism is reminiscent of a stereotypical high-stakes socialite dinner party.

I meditate daily on the ladder that I have had access to in my life in contrast to the one they have here. For a few days early on in my trip I was torn by a problem I still see as unresolved: If I spend time helping and working here with some of the best and brightest, those who have the most potential and ambition to leave this village and head to Santo Domingo, the capital, in pursuit of work and opportunity and dreams, am I in fact contributing to the drain of resources from a place whose resources are already meager?

This brings me back to a few of the assertions inherent in the statement that “Poor is Poor the world across”. No matter the absolute value, anytime one set of people has less or more than another, it creates a gap which people seek to bridge. I have heard it said here (and is a quote from the amazing graphic novel Persepolis) that people only have so much room for pain before the only response left is to be happy. Here there is much to cause pain and much about which it is reasonable to be upset. The same is true for both poor and rich people all across the world. Part of our human condition is a state of constant comparison, judgement, and ultimately a journey towards self-fulfillment.

My host father here, Gonzalez, is a 65 year old man who takes joy in small jokes, and quietly exudes confidence, authority, and decency. He likely has had many reasons to be unhappy in his life, and certainly from my context has cause to be angry daily about the situation life has given him.
Instead, Gonzalez, along with many of the people here has responded to his life by finding joy. He greets each new day with the cheerfulness of a man who is feeding his chickens mere moments after the sun has risen. He straps on his machete, dons his rubber boots, and begins his daily care in the onion fields with a dulcet whistle. Each day ends with time spent around the warmth of a small urn arguing with friends about the relative merits of chemicals in agriculture, the weather, and of course, how I didn’t eat enough rice and beans at lunch.

Helping Chidren Learn Self-Awareness and Self-Reliance

Kids don't get very many chances to find out about themselves or choose for themselves at school. They wake up and get put on a bus at the ass-crack of dawn, often spending more than an hour commuting to school. When they arrive, they sit in assigned seats in carefully arraigned rows to prevent them from interacting overmuch with their friends. They are shuttled silently and in a line from a class on one subject to another, with a mental costume change expected promptly, and no idle chitchat in transit.

If they're lucky, they get to choose their own seats at lunch. For some kids today, even their recess has become a dirge of walking on a track like a donkey in a smithy. At the end of the day, they ride in assigned seats on the bus home. Rich kids then get paraded about to all sorts of classes, lessons, or clubs, finally arriving home to waffle down some dinner and do an hour or two of homework that may or may not be useful in academic, social, or developmental ways.

No matter what we teach in schools, and whether or not it directly relates to the life our children go on to live and the adults they become, this system is bad, wrong, and broken.

I had the opportunity to go to an alternative style elementary school in Philadelphia called Project Learn (PL). While PL had many flaws, and I would not suggest it as a viable model for large-scale use, there were several aspects of it that gave me an opportunity that every child deserves. We should do our best as a society to create the kind of environment that PL did so that every child can have these opportunities:

At PL, while everyone "knew" what grade people were in, classes were referred to based on the teacher's name rather than the grade level. Instead of an impersonal fact like date of birth determining  grade, a combination of age, maturity, and acumen were used. Because most of the homerooms had children from more than one year, and quite a few students stayed in the same homeroom for two years before moving on, it was impossible for the bullies to tell if a student was matched with a homeroom teacher because of symbiotic temperament or academic proficiency.

Likewise with academic classes. Math classes happened at the same time school-wide, and students were placed in a class based on their abilities. This was an incredible choice that allowed PL to teach all classes at much higher levels than in a typical school. They did this with language arts as well.

As a school teacher (and this was at the current 6th ranked school in the country mind you) I found that in each 22-child sections of science I would have huge disparities in ability. A teacher is forced to either let the smart kids get bored, or let the dumb kids not learn. What ends up happening is a lame reduction to the mean where teachers hope most kids get it, stress about the ones who don't, and try to give extra challenges to the smart ones without turning them into pariahs.

A final choice that PL made, and one that I believe would make the most difference if adopted by more elementary, middle, and high schools, was an elective course structure. Starting in 3rd grade, students got to choose several elective classes based on their interest (and the teacher's offerings). The whole school did electives at the same time, and many (but not all) of the elective classes involved students of different ages. There is so much going on here that is beneficial, but here are a few highlights:

Children getting to choose a class increases their buy-in and agency, giving them invaluable practice making decisions and sticking to them for a semester. Working in a class with students of other ages lets younger ones model their behavior based on peers who have matured, and lets older students pretend to be adults and practice leadership.

Teachers love electives. Electives give teachers a chance to share their passions with students, explore new ideas and topics, and design new curriculum. This keeps their lessons in their other areas fresher, and constantly broadens their knowledge base; allowing teachers to model the process of learning for their students. Job satisfaction is also increased because teachers often get stuck in a rut. Many elementary schools are feudal. Career teachers slowly accumulate gravitas and authority as they build political factions around them and compete in a zero-sum game with other tenured teachers. Electives uproot this by encouraging change, adaptation, and giving teachers a constantly random set of students to teach.

Electives also give more legitimacy and accountability to pursuits that would often be placed in "clubs" at the middle school and high school level. I personally participated in and loved the school newspaper elective.

A school administrator could also develop an electives slate that catered to a regional or local need. I can imagine an incredibly effective course offering in a blue-collar town that helped prepare middle and high school students for vocational jobs by giving them a chance to learn what options they were most passionate about. Likewise, in a school district with high teen pregnancy there could be electives focused on things like childcare or parenting.

In order to become more self-aware and self-reliant (both values that I ascribe to and believe to be an integral part of the American Dream), we need to do a better job helping our children learn and practice those skills. If a student never gets to make a choice, and is often held back/left behind in regimented classes, they won't learn to dream.

Brotherhood and Pain - A Call for Fellowship

I learned a lot through pain as a high school wrestler. That first week of practice each year was a revelation. We would start with warmups that were more intense than an entire soccer practice, drill basic techniques and more advanced counters for 45 minutes or so (never letting the heart rate fall), and then wrestle live until it was time for conditioning. That first week, it would be somewhere during the drilling that I would hit "The Wall" - my physical limit where my body said "I can't do this anymore!" and I would have to push through with mental toughness, visualization of success, and camaraderie from my mat brothers.

Each year I would turn in homework that week with a different handwriting than the rest of the year. My entire body would be so spent from exertion and musce fatigue that no matter how I sat, some portion would be holding me up and twitching from the effort.

Gradually my wall would get pushed farther and farther back. We would do less and less of the drilling and technique and more of the live wrestling. By a month into the season, we would be managing to wrestle live for more than an hour a practice. Together we would push our walls back and fight through sore muscles, head colds, parents who wanted to overfeed us, and all the other problems life can throw at you.

Each time you got your hand raised in wrestling, it brought a compelling feeling of success. Wrestling is a mano-a-mano sport where you are each the same size. Winning means you stand victorious when all you had to rely on was yourself. It is also a team sport.

People not on the team often made fun of us for wrestling. For being homos, for wearing spandex costumes, for caring so much, and for not eating whatever we wanted like the rest of the boys in high school. I had it easy (our team was state champs all four years I was in HS, so critics were kept mostly to snide whispered comments), but I can imagine how it must have felt to have those jokes amplified.

The only other team I have heard described the way I think of my wrestling team is football. With 90 players on the roster and 11 on the field engaging in carefully choreographed plays, you must place your well-being in the hands of your brothers every time the ball is snapped.

We build bonds as men together when we sacrifice, overcome hardship, and ultimately learn that we are stronger through fellowship and mutual reliance than we ever would be alone. We need more wrestling, more football, more fellowship, and more initiations into a common brotherhood.

I do not know what form this future fellowship should take for me, I only know that I am open to it.  I will readily embrace the chance to build strong bonds with men in my life and to mentor those younger than I in their journey towards manhood. I am reminded here of two interpretations of manhood that I have considered seminal that lack this sense of mutuality - and hope to find one that does: If by Rudyard Kipling, and It Takes a Man by Chris Young.

Using Biases to Win

Whether you're preparing for a meeting, changing your organization, or attempting to corral unruly employees/campers, you will be much more successful if you make use of people's cognitive biases. People like to feel street smart. They like to feel important. They like to believe that they have understood what is going on and have made an informed, intelligent choice based on that comprehension.

If you set things up cleverly, you can take advantage of this and are more likely to get people to choose whatever results you want. In addition to getting the result you desire, you are also giving people a feeling of agency, which enhances their buy-in and perseverance.

For a few marketing examples of decoys, check out this blog post. For a comprehensive and easy to read list of cognitive biases, read this.

I have often found that you can blend together a bunch of biases to get things going your way. Before you jump to some kind of "wow that's manipulative" conclusion - check yourself - this is how we do things all the time, I'm just talking about being more deliberate and increasing your effectiveness. If you genuinely care about people and want the best for you/them/the institution, then you're not being manipulative, you're being effective. Here are a few examples I've found useful over the years:

• I take really good notes for each staff member's exit interview each fall/winter. This helps people feel like they are important and that they have a say in how things go.
• Once I have a library of notes, I make sure to quote people to each other as often as possible. This means frequently re-reading the notes and is a time commitment, but people can imagine you quoting things they've said to others, which ensures people feel like they have agency and importance. It also makes people want to be mentioned in the future by you so they will focus more and try harder to impress you or be memorable.
• If I had an idea of a change I wanted to happen, I would ask a bunch of people what they thought about it. After the first person, I would be able to use the quote method mentioned above too! When I instituted the change later on, no one would question it, as most of them had already had a chance to express their opinion - and their opinion was tempered and massaged by the fact that I chose to quote peers whom they respected who agreed with the change or peers whom they didn't respect who disagreed with the change.
• People prefer to be happy - if you emphasize positive aspects of something in a way that expresses how long it will make them happy, they will be more likely to believe you. Since we start and emphasize that "Camp is for the Camper", I will also often mention how what you do with kids this week will stay with them for the rest of their lives. If your extra little bit of effort today results in lifelong positive changes for a kid, you are likely to put in that extra little bit of effort.
• People will take risks to avoid negative outcomes. If a counselor is worried about their cabin  not getting along or meshing, they are much more susceptible to suggestions that involve creative solutions. This doesn't work for positive outcomes, if a counselor is optimistic about being able to get their cabin back on track, suggest things that involve less risk. This logic works exactly the same when dealing with a camper - if they are afraid of not making friends they are willing to take more risks to get friends, if they expect to make friends, they will be more likely to respond to suggestions that don't involve as much social risk.
• Say it in a new and inventive way and people will remember it. Say it with a pun or a rhyme or an unusual physical flourish and it will be embedded in people's memories.

I think I'll have to do a series of posts moving forward digging deeper into how we use cognitive biases in a variety of ways and settings. Most social interactions are filled with overlapping biases, and people who are aware of and make use of the biases in themselves and others are powerful and effective.

Conflict and Growth

People grow through conflict and discomfort. I was reminded of this recently by a Facebook post showing a lobster shedding its shell only when it grew too big and the pressure too high.

I spent a lot of time thinking about conflict while developing training modules for administrative and counselor training weeks at camp, and I have never come to a satisfactory conclusion about how to teach conflict.

When conducting exit interviews several months after the summer, each year one of the most cited examples of "staff issues" would involve a seminal argument in the staff lounge. I can't identify why it is that these conflicts hold so much power over people's perceptions, though I think there are several connected explanations:

First I think these arguments serve as a shorthand for other issues those people are already having. It's not that disagreeing about feminism (or change, or racism, or politics...) is all encompassing, it's that it embodies the laundry list of faults and unresolved disagreements each person sees in the other. When we don't like or get along perfectly with a person, we can use a public display of disagreement to justify those feelings even long afterwards.

Secondly I think people like things to be resolved. We like there to winners and losers, facts and liars, heroes and villains. When we can cast ourselves as heroically defending truth against some other, we feel good about ourselves. Many of the arguments that got cited were about topics that have no easy resolution, so to feel complete, we retreat to our well-worn opinions.

Thirdly I surmise that most people are bad at the process of conflict, and thus tend to see the argument at irreconcilably far from resolution when it is mostly a matter of viewpoint. I am reminded here of an example in a physics class I took in college that discussed string theory:

https://brilliant.org/wiki/string-theory/

Imagine an ant on a power line that can travel along the wire or around it. For the ant those are two distinct dimensions. If we zoom out to street level, we can only observe the ant moving along the wire one way or the other.

Conflict is often zoomed way too far out. If we started in close by using conflict resolution skills like agreeing on what we agree on (usually arguments surround small fractions of things while the core principles are agreed upon), we would tend to see that there are many dimensions of agreement despite the one or two ways we disagree.

Teamwork Combo-Platter

Hire the right combination of people and set up your professional environment correctly and your team has the best chance of producing incredible results.

Today I'd like to talk about creating smaller working groups for a particular project that use individual's personalities and preferences to your advantage.

My dad has done a lot of work with insurance companies analyzing the risk culture they exhibit, and which management strategies are best suited to their individual challenges and existing team. He often talks about the four types of approaches to risk that are most common to managers in insurance companies. I've used a basic version of his logic in helping formulate a lot of the culture I have tried to perpetuate as a manager. In simple terms, the four types of risk approaches outlined in the paper above are articulated in the following diagram:

In case this type of drawing doesn't scream applications at you, here are a few for a camp setting:

• Each summer we take the whole camp on several trips to the beach. This trip is fairly straightforward but carries several health and safety risks. Big worries include losing a kid, a car crash, or inclement weather. Medium risks include injuries (assuming it's like broken arm or less, otherwise, push that one into major worries category!), sunburn, or a venue being difficult. Small risks include scarce or incorrect food, or counselors not doing their job well enough. The leader needs to be someone who will proactively solve minor problems and won't freak out if things start to go wrong. I would put a type 2 person in charge if possible and send a type 1 and type 3 for counsel in emergencies.
• We run several theme days at camp where we transform camp into a particular magical world. This summer one of them was Spooky Halloween themed. These days are planned out over several weeks and incorporate sets, costumes, vignettes, an overarching story line, and often several completely new major activities. The biggest challenges include practical assessments of progress-to-goal in terms of set, writing, and costume construction and lack of buy-in from campers or counselors. For a team of people running one of these days you want a type 3 in charge of the day, with assistance from a type 2 and type 4. You would want the type 2 person to help push the timetables and a type 4 person to help with a lot of the creative engineering of the day. Keep type 1 people busy on smaller, goal-oriented tasks that let them feel stability and believe things are going well, don't let them near the brainstorming meetings if possible.

Over time the people who you manage will change, and it is important for you to look over your team regularly and make sure that you have all four of these types of people represented. Depending on your workplace, it may also be important to stack the team with more of one or more types of people since you know more situations will arise that call for a particular type.

"I've Never Been Promoted; I've Promoted Myself Several Times Though"

Pushing employees to be their best involves making sure they realize when their decision making and ability to take on responsibility is greater than what they currently do.  It's not hard to tell when people are smart or talented enough for more of a challenge, what is hard is making sure that they create opportunities to take charge of things.

Fear of stepping on your boss' toes might make you hesitate to push for more responsibility. However, once you establish a role, you will be expected to do that next time. Your boss isn't going to be upset when they have less work to do, so stop being afraid to take on something.

Recently a Baby Boomer told me a story about an employee of hers (who she doesn't directly manage) who is talented but plateauing. When she asked that employee who would be giving lower level staff performance reviews, the employee said she assumed it would be her boss, even though she directly managed those people. The Baby Boomer told her to just put together materials for the reviews and then when the moment came up, she would be ready to tell her boss "I'll handle this." Then the next time she'll be assumed to be in charge of it.

The Baby Boomer concluded with the powerful thought: "I've never been promoted, I've promoted myself several times though."  As a manager it is your job to help your employees with talent and smartsmanship take those moments and grab more responsibility.

Personal Kryptonite and First Impressions

One of the most successful millennials I know explained to a group of us that her professional kryptonite is incompetence. She further defined that to include people who don't try, saying that when someone is trying hard, she can work with them to improve. Getting people to try is the hardest and most important aspect of management.

While she was being a big sarcastic and bombastic, it got me thinking a little bit more about how our personal preferences influence the way we get our staff to be intrinsically motivated to perform at their best. First impressions are key, both for the employer and the employee, and it is important that we stay true to ourselves in how we present in those key moments, otherwise we will create unsustainable personas that people will soon see through.

If you, like my friend, truly value competence, make sure that is communicated through your attire, body language, and opening words with new employees. You can do this for any value you have. You should also make use of your physical surroundings.


Assuming you have succeeded in engendering your intended values with an intentional first impression, you still have to actively create an environment that continues that value and regularly use implicit and explicit methods of keeping that value around.

One of the most important values to me is working hard and working efficiently. One way I like to show to my staff at camp that I value those two things is that I will try to identify whatever task in a given situation or project will be the hardest or most complicated or involved and publicly work on that task whilst teaching staff (and campers since I know the campers will one day be staff so it's never too early to get them competent). Since a large portion of jobs at camp are dirty or gross, this often means doing my best Mike Rowe imitation and getting dirty.

You don't always have to get dirty, and you don't always have to do the hardest task publicly, but showing your staff that what they are doing matters and is not beneath anyone is a powerful method of motivating them, since it validates their effort and allows them to picture themselves transitioning from their entry level job into a manager or executive. The new CEO of JC Penny, Marvin Ellison, is a paragon of this executive virtue, and it's paying off.

What is Cheating and Who am I to Judge?

As a high school wrestler I spent a lot of time saying the following sentence “Wrestling isn’t a sport, it’s a lifestyle.” While a little cheeky, this saying embodied a sentiment about the totality of dedication necessary for performing with your body at the highest level. As a wrestler I woke up standing in front of the bathroom sink holding a cup of water about to drink it on many occasions. I have vivid memories of standing in the shower manually closing my mouth because I couldn’t afford to take in the water weight of a few mouthfuls of greywater flowing down from my scalp.

I was not someone who had to cut much weight; I wrestled at or around my natural (though beefy) weight throughout all four years of high school. I know explicitly the dedication and self discipline needed to stay fit and lean by eating a proscribed diet, working out for hours a day, and never compromising, even for Thanksgiving dinner! That’s what it took for me to be a champion, and that’s what it took for me to master my body.

The mano-a-mano attitude that saturates wrestling is part of what makes it so compelling to me. There are no excuses on the mat other than that you are not as good as the human being having their arm raised while you slink off in defeat.

In combination with this respect for discipline, I have a healthy dose of libertarian notions about personal choice. I always used to say I could beat someone who is any two of the following: Stronger, Better, Tougher. As long as I could identify in which category I had an advantage, I would find their cracks and expose them through mental and physical warfare during the 6 minutes we had on the mat. I’m not trying to brag, but with a 94-18 record through 4 years, I won 84% of the time with this approach.

One of the other wrestlers on the team with me was two years older than I and much better. He had more talent, was stronger, and was really tough. I rarely if ever scored a point on him. Sometimes just because he could, he would hold both hands behind his back and brush me or others off throughout a whole period of “live” wrestling during practice with only his forehead and temples. When he graduated, he joined the military, and I believe became a Green Beret or Army Ranger, or some level of national service even beyond the exceptional dedication necessary to put your life on the line for our glorious country.

He also often reeked of vodka. He was not (to my knowledge) drinking during the day or before practice, but especially reeked when we had practices during school vacations or extra hours other than our usual 3pm-6pm Monday-Friday. The alcohol came out of his pores as his body cleaned up from his previous nights’ debauchery. I do not know how good (or how emotionally unstable) he would have been without drinking. I do know that I treated my body with the utmost respect and demanded every day that I improve my performance, and drinking or doing drugs would have inhibited that.

What does it mean to cheat? Where is the line between performance enhancing and performing at your best. Who is to say that he would have been better without his vices, and who is to say that his vices held him back? When we let rules be our guides rather than performances and facts, we lose the opportunity to express ourselves fully. I believe that systems are an integral part of how we relate to each other, and institutions should be strengthened through time. However, those same institutions should also be curated to allow us to ascertain which rules exist to restrict and which exist to enable.

Donald Trump and the New Rise of the American Blue Collar White Voter

Donald Trump just won the election. Besides the shock and unease, I have been filled with a few competing thoughts since the voting data showed that the election was going Donald's way around 8:15 last night. First and foremost I am disappointed in my fellow Americans. As turnout data ossifies in the coming weeks, I’m sure I will have many things to say about the story those numbers tell.

So far the numbers that stick out most to me show that only 1/3 of the population voted (roughly 1/3 is too young to vote, but aware of the definition of bullying since they are all snowflakes, so one can hope that they grow up to resist a bully like Donald). That means that since Donald won about half of the voters, roughly 3/4 of the eligible population thought it either didn’t matter or that they’d prefer Donald Trump as president.

Each person has a right to their say, and while I flirt with elitist mentalities about who should vote, if we hope to form a more perfect union, we must give each American the chance to cast a meaningful vote in elections. It is clear that the American public wants Donald Trump. Look at the map. Unless you live in NYC, DC, Philly, or a city in CA, your area voted for Donald. From the campaign staffers I've talked to, it seems like most of the targeted voters came out in droves, so the election wasn't lost by Hillary, it was won by Donald.

I keep wondering what the world would be like if the baby boomers had focused more on teaching people how to read, or instituted minimum wages that rose with the dollar, or taken a little less acid. Instead they have consistently spent many times more money than they had so they could falsely inflate their lifestyle. This cycle of over-consumption and bust is unhealthy, which helps explain why we have a gluttonously capitalistic and misogynistic president, again.

However, once I start to quaff that bottle of gripe juice,  I find myself unwilling to blame someone else. I am a white cis Millennial American man, and though I worked to help elect Hillary and wish to have the opportunity to vote for women and people of color in many future elections, I am part of the problem.

It’s hard to quantify the blinders I believe have been placed on me because of my privilege - I have had so many opportunities, and receive biased positive outcomes so often that no matter how “woke” I am or become, I will never be able to absorb what the world feels like from the perspective of either a white rust belt septuagenarian or an immigrant.  I would like to think that I am an ally to women, people of color, and anyone less fortunate than I, and when faced with opportunities to help others I try to do my level best to do those things.

It's obvious that the anger, frustration, and hopelessness of the rust belt is a real thing. What solutions can we come up with to address that? If towns and lifestyles are dying and industry has left, what can we do to fix that and bring renewed hope to people outside of large cities? Wisconsin voted for Donald because Hillary never visited it once during her campaign. She took it for granted, but the voters there roared to life and insisted that they have a say.

Perhaps as a result of privilege, I tend to be optimistic, so I resist the urge to lash out in superlatives and hyperbole about what evils that man may do. Either we live in a democracy or we do not, and seeing as I want to respect the institutions that I believe give us the power and prestige that we have, I would like to find some way to help empower our legislators to help the poeple who need it.

Feedback and Criticism

For our middle of the summer professional development (every summer we send the kids home for 24 hours right in the middle of the season so we can clean everything thoroughly and have a little in-service training) one thing we did was hand around a general feedback sheet for each person. As a group, we all passed our sheets around and filled out a few comments for each other person in the list.

There were a few interesting psychological observations I had during the process - first it was interesting that as a few comments accumulated for each person, I found (and others agreed about this pressure when we discussed it later) that I wanted to learn what others had said about that person before formulating my own opinion. Since we were giving only 40-60 seconds to write a few lines of feedback for each person, I found that it was mentally draining to try to formulate a full picture of the person and then write a comment, and instead I would read quickly over the list and add one or two comments to sections that seemed like they were under-filled, or I felt were too one-sided. Interestingly I didn't feel the need to balance ones that were one-sided if I felt like the person really needed the feedback in that direction, though if I disagreed with most of the comments in a one-sided area, I would definitely comment to try to balance it out. There was also an interesting curiosity and lopsidedness to the information that everyone had. Since you were commenting and passing around all 35 other people's sheets, you got to see what was accumulating for their comments gradually and feel the tone of the whole group's comments develop even though you had no idea what people were saying about you. I found that odd assortment of information/blankness to be stressful.

Afterwards, we collected all of the sheets, photocopied them, and then returned the originals to people the next day. For the most part people seemed to take the criticism and praise well, and really only the most emotionally immature people were outwardly upset that they received negative feedback. While there were a few mean-spirited comments, it was overall a very productive and considerate process, and even the people whose reviews were the harshest were filled with positive comments. It seemed like the people who got upset were having trouble more with the fact that they had negative comments at all than with the actual content of the negative reviews. I think this is an interesting potential negative externality of the "participation" awards and removal of grading from many elementary schools / academics. Some of the people who responded poorly seem like people who have likely had a family/educational environment that stressed inclusion and feelings over collectivism and results, so while they are caring individuals, they lack the grit to hear something negative. Also interestingly enough, several of the people who responded the most poorly to negative feedback are people who I would most strongly identify with having a fixed mindset and not a growth mindset.

I will have to check back with my Assistant Director sometime next week to hear how all of the counselors have responded in their check ins with him as he has worked through those lists with people and helped them turn constructive criticism and praise into goals for the final weeks of the summer.

Change involves Discourse. President Obama is a Master

Of course a general would match their strategy to their army, opponent, and geography among many other considerations. To do otherwise would be foolish and potentially disastrous. So too should a manager. If millennials are lacking in a skill or personality trait, don't just get angry. Get a plan and take action.

President Obama on "How Change Happens" during Howard Commencement Address:
"You see, change requires more than righteous anger. It requires a program, and it requires organizing. … We remember Dr. King’s soaring oratory, the power of his letter from a Birmingham jail, the marches he led. But he also sat down with President Johnson in the Oval Office to try and get a Civil Rights Act and a Voting Rights Act passed. ...Brittany Packnett, a member of the Black Lives Matter movement and Campaign Zero, one of the Ferguson protest organizers, she joined our Task Force on 21st Century Policing. Some of her fellow activists questioned whether she should participate. She rolled up her sleeves and sat at the same table with big city police chiefs and prosecutors. And because she did, she ended up shaping many of the recommendations of that task force. And those recommendations are now being adopted across the country — changes that many of the protesters called for. If young activists like Brittany had refused to participate out of some sense of ideological purity, then those great ideas would have just remained ideas. But she did participate. And that’s how change happens."

Using One's Own Strength (The Prince Chapter 13)

Often it seems like millennials are unable to use and build on their strengths. Machiavelli uses examples of rulers losing power after making use of auxiliary or mercenary troops. I think as a result of the information flattening and social subsumption of the smart phone era millennials are unaware or do not trust their own agency in taking action.

This has several results: Some millennials avoid risks, avoid thinking creatively (even while believing they are creative because their participation awards all said so), avoid taking on responsibilities they perceive as complex or prone to failure, and believe they are not appreciated enough just for showing up. These millennials tend to be in the bottom half of performers, and have worked hard to develop the skill of anonymity and camouflage necessary to avoid trolls and social destruction. They can be very loyal if given guidance to develop a niche, and often have insightful institutional and systemic wisdom because of their time observing from the periphery. They are also prone to form disaffected groups that meet under the proverbial bleachers to bitch and break the rules. Given too much space and not enough supervision, these millennials can be poisonous to an entire working team.

Other millennials conflate the flatness of information with the flatness of value of that information. This has several results, some positive, some negative. Millennial culture has a significant degree of anti-elitism, as few millennials get their news through traditional sit-down TV news hours. This loss of ritual and shared bedrock cultural facts has contributed to the return of the "No Nothing" attitude. These millennials have put in the time and effort to develop a labor intensive skill and are successful in their social media realm. They have disdain for tradition and tend to be wholly ignorant of the historical context in which they live. This conflating of flatness with value can also give rise to political and social action that is ostensibly for the better, as discussed with regard to the rise of Bernie Sanders.